Terms of Shipment
How long does it take to receive my product?
Generally, it takes about 3-5 business days for packing and sent out. Once shipped, USPS will deliver continental US orders in 3-5 business days. Shipping is currently available only to US and Tier 1, Tier 2 and Tier 3 countries and delivery time is around 2-3 weeks due to pandemic.
*Please note that these are estimated delivery times only, therefore Organic Nutra Shop is not guaranteeing delivery dates.
Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Please note that during the holiday’s time may vary.
How will I know my order has shipped?
You will receive a shipping confirmation email once your order is ready to ship.
Please keep in mind delivery dates may change due to inclement weather conditions or holiday.
How does the 30 Day Money Back Guarantee work?
A. All products are backed by our 30 Day Money Back Guarantee, starting on the day of shipping. To be eligible for a refund, products must returned within 30 days and be in “new condition” in original / unopened packaging or have a manufacturing defect.
If you have any questions, please feel free to contact us via email: firstname.lastname@example.org